Returns and Exchanges.

We do not offer refunds - so please choose carefully.

Our policy for exchanges/returns are valid up to 28 days. If 28 days have passed since your purchase, unfortunately we cannot offer you a credit or exchange. Our store credit will never expire, for your convenience.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, along with the proof of purchase.

If you require an exchange, please send our team an email on orders@letstrot.com.au